Utility Assistance Program

Contact Customer Service
  • Monday - Friday / 8:00 A.M. - 5:00 P.M.
  • 55 Grinnell PlazaSheridan, WY 82801
  • P: (307) 674-6483F: (307) 672-5241
  • Cathy Bare, Customer Service Supervisor[email protected]

City utility customers aged 65 and older, or those who are certified as disabled and have been accepted into the State of Wyoming Low Income Energy Assistance Program (LIEAP) during their enrollment period, are invited to complete the attached application for a 50% monthly reduction of base rates for water, sewer, sanitation, and curbside recycling fees.

In addition to the application, please include the following items:

  • The approval letter issued by LIEAP demonstrating your participation.


  • A copy of your certified disability documentation.


  • A copy of your Driver's License or other Federal Government issued identification confirming you are over 65.

Applications can be turned in at Customer Service in City Hall, located on the first floor, or via mail, sent to us at 55 Grinnell Plaza, Sheridan, WY 82801.

For questions or more information, please contact Customer Service at 674-6483.